LEGAL REFERENCE

zc88 - How We Protect Your Account & Payment Details

Your privacy is the foundation of how we operate. When you open an account with zc88, every deposit through JazzCash, Easypaisa, SadaPay or Raast, every live table session...

Data encrypted end-to-endNo sharing with third partiesPakistan data residency
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zc88 How We Protect Your Account & Payment Details

What Information We Collect & Why

When you create an account, we collect your name, email, phone number and payment details to verify your identity and process deposits and withdrawals. We record your account activity—login times, game history, session duration—to detect fraud and ensure fair play. If you contact our support team via email or live chat, we log those conversations for quality assurance and to resolve disputes.

We also track IP addresses and device details to prevent duplicate accounts and unauthorised access. We do not sell your data to marketers, and we do not share payment information with external platforms. All personal information is stored on secure servers in supported regions where local law permits. This privacy statement applies to zc88.fun and any linked mobile app or promotional portal

under the zc88 brand.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PRIVACY QUESTIONS

How to Reach Our Privacy Team

Email Support Send privacy concerns or data-access requests to our...
Live Chat Open your account and use the live chat...
Account Settings Visit your account dashboard to view what personal...
VERIFICATION STANDARDS

How We Verify & Protect Your Identity

KYC Checks

During signup, we verify your identity using national ID or passport details. This is required by law in Pakistan and...

Payment Encryption

Every JazzCash, Easypaisa, SadaPay and Raast transaction is encrypted with 256-bit SSL. Your payment provider receives only what they need...

Session Security

Your login session expires after 30 minutes of inactivity. We log out your account automatically and require re-authentication if you...

Withdrawal Verification

Before releasing funds, we cross-check your withdrawal request against your deposit history and account activity. This process takes 2–4 hours...

Data Retention

We keep your account data for 7 years after closure to comply with Pakistan financial regulations. You can request deletion...

Breach Notification

If we detect unauthorised access to account data, we notify affected users within 24 hours and work with local authorities...

Privacy Alignment Across Our Platforms

Single Account Portal
Your zc88 login works across web and mobile. Privacy controls, data download and support contact are identical on every device so you manage privacy from one place.
Unified Payment Rails
Whether you deposit via JazzCash, Easypaisa, SadaPay or Raast on desktop or app, the same encryption and verification rules apply. No separate privacy terms per payment method.
Consistent Contact Data Handling
Email, phone and address are stored once. We don't duplicate your details across different internal systems; this reduces risk of data leaks and simplifies data-access requests.
Shared Security Standards
All zc88 properties use the same firewall, intrusion detection and employee access controls. Our privacy audit applies to every domain under the brand.
Coordinated Breach Response
If a security incident affects multiple zc88 platforms, we notify all affected accounts once, not separately. This streamlines your response and prevents duplicate alerts.
Unified Cookie Consent
Accepting or rejecting analytics and marketing cookies on zc88.fun applies to our mobile app and partner portals. You don't need to consent separately on each platform.
One Privacy Officer
A single compliance team manages privacy across zc88 brands. This ensures consistent interpretation of Pakistan law and uniform data-protection standards everywhere.
ACCOUNT TRANSPARENCY

What You See & Control in Your Account

Data Dashboard Your account settings show exactly what personal information we hold—name...
Transaction Ledger Every deposit, withdrawal and game-round result is timestamped and visible...
Cookie & Tracker Control Accept or reject non-essential cookies from our privacy banner. Disable...
Communication Preferences Choose whether you receive promotional emails about live tables, slot...
Device & Login Log View all devices logged into your account, including IP address...
Account Closure Close your account permanently at any time from settings. We...

Common Questions About Your Data

No. We send only the transaction request and your verified phone number or account identifier to your payment provider. We never share your full card details, PIN, or OTP with anyone. Those providers use their own encryption and are responsible for their own privacy policies.

Yes. Submit a data-access request via [email protected] or your account settings. Within 5 business days, we provide a ZIP file containing your profile, transaction history, support tickets and any other data we hold. The file is encrypted and downloaded once.

We retain account data for 7 years to comply with Pakistan financial and anti-money-laundering regulations. You can request deletion of non-mandatory personal data—like communication preferences—immediately. Game history and transaction records remain for the full 7 years.

If we detect unauthorised access to your data, we notify you within 24 hours with details of what was exposed and steps you should take. We work with Pakistan cyber authorities and credit bureaus. You can file a complaint with the Pakistan Telecommunication Authority if you believe your rights were violated.

Only you and our support team can view your game history. Our security team may access it to investigate fraud, but they sign confidentiality agreements. Live tables are streamed to other players, but your account balance, name and contact details are never shown to other players or the public.

Yes. Essential cookies keep you logged in and protect against fraud. Non-essential cookies track your behaviour for analytics and show you personalised promotions. You can disable non-essential cookies via our banner or account settings without losing access to your account or withdrawals.

We provide your data as a CSV file for transactions and a JSON file for account metadata. If you need a different format, email [email protected] with your request. We'll do our best to convert it within 5 business days at no cost.